Privacy Policy

1. Introduction

Welcome to the Gombe360 Business Portal. We respect your privacy and are committed to protecting your business and personal data. This Privacy Policy explains how we collect, use, and protect your information when you register as a vendor or artisan on our platform.

2. What Information We Collect

• Account Information: When you open a business account, we collect your first name, last name, business email address, and phone number.
• Business Details: Your shop name, service category (shop or artisan), product images, and descriptions you upload to your portfolio.
• Automated Information: We may collect your IP address, browser type, and device information to help keep your business dashboard secure and prevent unauthorized logins.

3. How We Use Your Information

We use your information strictly to make the Gombe360 Business platform work for you:

• To create, manage, and secure your business dashboard.
• To send you important system updates, like login verification codes (OTPs) and password reset links.
• To publish your public business profile, products, and services so customers can find you.

4. Cookies and Tracking

We use cookies (small text files saved on your device) to keep you securely logged into your business dashboard and remember your preferences. We also use third-party tools like Google Analytics to understand how our business portal is used. You can opt out of personalized tracking by visiting your browser settings or Google's Ad Settings.

5. Keeping Your Data Safe

Your security is our priority. We protect your business account using advanced cryptographic hashing for passwords. We will never sell your personal or business data to anyone. We only share information with trusted third-party services (like our secure email delivery servers) solely to keep the platform running.

6. Your Rights

You have the right to access, update, or delete your business information at any time from your dashboard. If you wish to permanently close your business account and remove your data from our servers, please contact our support team.

7. Contact Us

If you have any questions about how we handle your business data, please email us at support@gombe360.com .